DEPOSITS - All offers of accommodation are subject to availability and no booking can be accepted unless accompanied by a 25% deposit or £100, whichever the greater, and a completed booking form. Regrettably all deposits are non-refundable and non-transferable.
PAYMENT - The balance of the tariff together with an appropriate Security Bond, is payable 30 days prior to date of arrival. Cheques should be made payable to Raidean Ltd. Should this payment not be made by the due date, we reserve the right to cancel your booking and re-let the unit. However, if it is not possible to re-let the accommodation, the balance payable still remains due.
BOND - The bond of £50 per holiday (£100 for No.4) falls due for payment together with the balance 30 days before arrival. It will normally be refunded within 21 days of your departure, minus any charges for breakages or excessive cleaning.
CANCELLATION - In the event of cancellation within 30 days of your holiday, every effort will be made to re-let the unit. However, should we be unsuccessful, you remain liable for the full payment.
We strongly recommend you take advantage of the recommended holiday cancellation insurance.
ARRIVAL & DEPARTURE – Times vary depending on your holiday cottage. Please see your arrival instructions for more information.
Guests are asked to leave their accommodation clean and tidy.
BREAKAGES - The hirer is held responsible for any damage or breakage and the cost of repairs and replacements. Please notify us of any breakage or damage so that we can be sure the unit is fully equipped for future guests.
RIGHT OF ENTRY. The Company and / or its representatives or subcontractors may on occasion, need to gain access to your cottage during your stay for the purpose of inspection, or to carry out remedial work. The purpose of this clause is to establish a right of entry should the need arise.
ACCURACY. Whilst every endeavour is made to ensure that the particulars of our brochure and literature are correct, we cannot be held responsible for any changes or alterations. Further, the Company cannot be held responsible for any loss or damage to visitors’ property, nor for the consequences of any administrative error. The Company will make every effort to rectify any problems of which we are notified during your stay. However, no liability will be implied or accepted for any such problem, nor for any consequential discomfort or inconvenience. Furthermore, no liability will be accepted for issues of which we are not notified during your stay.
We reserve the right to refuse accommodation at any time should it be deemed in the best interests of the Company or its guests so to do. Any refund of booking fees will only be made at the discretion of the Company.